Frequently asked questions

Deciding to receive therapy can feel scary for some. Meeting a new person and divulging personal information can make you feel vulnerable and exposed. Creating a safe space, where the patient feels comfortable and at ease is our top priority. Much like when you first meet someone in a non-professional setting, our initially meeting will be about getting to know each other and making sure it is a good fit! Being comfortable with your therapist is a good indicator for the effectiveness of treatment. The initial meeting or "intake" is used to gather a comprehensive history so the clinician can better understand the patient and begin to form an idea of what the course of treatment may look like. This is also a good time for the patient to gauge how they feel about the clinician. Subsequent sessions will include psychoeducation and therapeutic processes and interventions based on the patients overall goals for therapy.

In general, traditional therapy can last anywhere from 10 to 20 sessions. It's important to note that therapy is a collaborative process between the therapist and the client, and the length of therapy will be determined based on the progress being made, the client's goals, and their ongoing needs. Some clients may find that they benefit from ongoing therapy, while others may find that they are able to achieve their goals in a shorter period of time. For more specific therapy approaches, such as Accelerated Resolution Therapy or Ketamine Assisted Therapy, the length may be shorter due to the targeted nature of these interventions. Ultimately, the duration of therapy will depend on the unique circumstances of each individual and their therapeutic goals.

We have multiple ways to schedule! 1. Click "Request Appointment" in any of the Service boxes above and we will get back to you ASAP! 2. Open a "Chat" in the bottom right hand corner of your screen at anytime while you are on our website, and request an appointment or ask us questions! 3. You can also call us at 623-303-9858 Please note: We will get back to you in roughly 48 hours (depending on weekends or holidays). This method of contact should not be used for emergencies as we are not equipped to manage crisis calls.

It the case of a crisis or emergency, it is important you receive support immediately. Kaffer Psychological Services is unable to manage crisis calls at this time. Please refer to the following numbers in the case of an emergency. Medical Emergency - 911 (call or text) Mental Health Emergency - 988 (call or text) National Suicide Prevention Lifeline: 800-273-TALK (8255) Crisis Text Line: dial 741741 Arizona Local Crisis Numbers tel: 1-844-534-4673 text: 44673

Currently, medication management is not offered at KPS. It's important to note that medication can be an important part of mental health treatment for some individuals and has been found to be especially effective when paired with on-going therapy. If your clinician believes that medication may be helpful for you, they may refer you to a psychiatrist or another medical professional who can evaluate you and prescribe the appropriate medication.

We currently only provide teletherapy services. We love being able to meet individuals where they are at! Sometimes coordinating schedules can be difficult. At KPS, we can see you on a lunch break or while nursing your new baby! We just ask you to find a private queit space where you feel safe and comfortable!

Making sure your clinician is a good fit is so important! Some of our clinicians offer brief 15 minute consultations and others will use the intake as an indicator of goodness of fit.

Currently our fees range from $125 to $300 depending on a number of factors, such as the type of therapy, the length of the session, and the experience and qualifications of the therapist. It is important to understand that therapy is a professional service that requires time, training, and expertise. Our therapist's fees are commensurate with their level of experience and training.

Yes! Although we are currently paneled with Tricare and Aetna, each clinicians contracts are a little different. Check out our "clinician" page for more information.

Yes! Dr. Kaffer and Dr. Hardie are PsyPACT credentialed providers. This means they can see you if you live in any of the following states: Alabama Arizona Arkansas Colorado Commonwealth of the Northern Mariana Islands Connecticut Delaware District of Columbia Florida Georgia Idaho Illinois Indiana Kansas Kentucky Maine Maryland Michigan Minnesota Missouri Nebraska Nevada New Hampshire New Jersey North Carolina North Dakota Ohio Oklahoma Pennsylvania Rhode Island South Carolina Tennessee Texas Utah Virginia Washington West Virginia Wisconsin Wyoming Diane Wagner is licensed to practice in Arizona and Florida.